The handle feels floppy or spins, and nothing happens when you press it. Is this your problem? What to do Lift the cistern lid (carefully – porcelain cracks easily). Look inside for the handle arm and chain. Test flush before putting the lid back. Safe DIY.If the lever arm is broken or rusted through, replace … Read more

Water is constantly trickling into the bowl, even when the toilet hasn’t been used. Is this your problem? What to do Safe DIY: Yes.Stop if: parts feel brittle or you see cracks — fittings can snap easily. Water leaks into the bowl from the bottom, even though the water level looks normal. Is this your … Read more

Water level drops only during windy weather Is this your problem? What to do This is almost always down to your soil vent pipe (the pipe that lets air into your drainage system). Strong wind can create suction (like a vacuum) at the top of that pipe, which pulls water out of the toilet trap. … Read more

Your Baxi boiler is making hot water fine, but the radiators are staying cold, that’s frustrating, especially in winter. Below are the real causes I see in UK homes all the time. 1) Diverter valve stuck (very common on combi boilers) Is this your problem? You get perfectly hot taps and showers.The boiler fires up.But … Read more

The flush is weak and doesn’t clear the bowl properly Is this your problem? What to do First, lift the cistern lid carefully and place it somewhere safe. Check the water level inside the cistern. In most UK toilets, the water should sit about 1 inch (2–3cm) below the overflow pipe. If the level is … Read more

The handle moves, but the toilet barely flushes or not at all. Is this your problem? What to do Safe DIY: Yes.Stop and call a professional: If the flush lever feels stiff or loose inside the handle mechanism. Water runs constantly into the bowl after flushing. Is this your problem? What to do Safe DIY: … Read more