An electrical socket has stopped working and you need to know what’s safe to check right now.
Is this your problem?
One socket dead, others working normally.
What to do
- Unplug everything from the socket.
- Plug a working lamp or phone charger into it to confirm it’s truly dead.
- Check the fuse in the plug (UK 13A plug). Replace with same rating only.
- If it still doesn’t work, stop.
Safe DIY ends here. If the socket itself is faulty, call an electrician.
Is this your problem?
Several sockets not working in the same room.
What to do
- Go to your consumer unit (fuse box).
- Look for a tripped MCB or RCD (usually switches halfway or off).
- Reset once only.
- If it trips again immediately, stop.
Likely a wiring or appliance fault — call a qualified electrician.
Is this your problem?
Sockets stopped after using kettle, heater, or air fryer.
What to do
- Unplug the last appliance used.
- Reset the RCD at the consumer unit.
- Plug appliances back one at a time.
- If it trips when one item is plugged in, that appliance is faulty.
Do not use it again.
Is this your problem?
Socket works sometimes, then cuts out.
What to do
- Gently wiggle the plug (do not touch metal pins).
- If power cuts in and out, the socket contacts are worn.
- Stop using the socket immediately.
This is not DIY-safe. Book an electrician.
Is this your problem?
Socket not working after drilling or picture hanging.
What to do
- Stop using that socket now.
- Do not reset breakers repeatedly.
- Turn off the circuit at the consumer unit if possible.
You may have drilled into a cable. Call an electrician urgently.
Is this your problem?
Socket dead after a power cut or surge.
What to do
- Check and reset the RCD/RCBO in the consumer unit.
- Test socket again with a lamp.
- If still dead but others work, internal damage is possible.
Call an electrician.
Is this your problem?
Outdoor socket not working.
What to do
- Check for a switched spur or indoor isolator.
- Reset the RCD.
- Inspect for water inside the cover (do not open).
Outdoor sockets often fail due to moisture — electrician needed.
Is this your problem?
Socket feels warm, smells, or shows scorch marks.
What to do
- Stop using it immediately.
- Turn off the circuit at the consumer unit.
- Do not plug anything back in.
This is a fire risk. Call an electrician urgently.
Is this your problem?
You’re renting and unsure what to touch.
What to do
- You can reset the consumer unit safely.
- Do not open sockets or back boxes.
- Report the issue to your landlord or agent.
Electrical repairs are their responsibility.
When to stop and call a professional
- Breaker trips repeatedly
- Socket is loose, cracked, or hot
- Burning smell or buzzing
- Socket stopped after drilling
- You’re unsure at any point
Typical UK call-out: £60–£120, depending on location and time.
If you want, tell me exactly what happened just before it stopped working and how many sockets are affected.
Is it safe to fix this yourself in the UK?
Limited, electricity needs caution.
You may reset the consumer unit, test another appliance, or check a switched socket.
Do not remove socket covers or touch wiring.
If the breaker trips again or the socket smells warm, stop and call a qualified electrician.